Digital Marketing: Engaging with the Customer

MANG3052
Closed
Main contact
University of Southampton Business School
Southampton, England, United Kingdom
Ravi Dixit
Teaching Fellow
(1)
1
Timeline
  • February 8, 2022
    Experience start
  • February 11, 2022
    Project Introductory Meeting
  • March 15, 2022
    Interim meeting
  • March 19, 2022
    Social Media Strategy & MarTech workshop (company-led)
  • March 19, 2022
    Reflection on campaign delivery
  • May 31, 2022
    Experience end
Experience
7/10 project matches
Dates set by experience
Preferred companies
Anywhere
Any
Any industries

Experience scope

Categories
Digital marketing Communications Market research Market expansion Product or service launch
Skills
digital marketing data analysis competitive analysis marketing strategy research
Learner goals and capabilities

Students will undertake a critical analysis of the company's digital marketing strategy, how it drives customer engagement, and the MarTech it deploys to deliver and measure that strategy. This analysis will be undertaken against the backdrop of the company's customer value proposition, segmentation and positioning.

Learners

Learners
Undergraduate
Any level
35 learners
Project
50 hours per learner
Learners self-assign
Individual projects
Expected outcomes and deliverables

The students work on their projects individually and submit a strategy report at the end of the course.

Project timeline
  • February 8, 2022
    Experience start
  • February 11, 2022
    Project Introductory Meeting
  • March 15, 2022
    Interim meeting
  • March 19, 2022
    Social Media Strategy & MarTech workshop (company-led)
  • March 19, 2022
    Reflection on campaign delivery
  • May 31, 2022
    Experience end

Project examples

The students use Paul Smith's SOSTAC model (Situation Analysis, Objectives, Strategy, Tactics, Action, & Control) [https://prsmith.org/sostac/] to analyse the organisation's current digital marketing and make evidence-based recommendations for future strategy.

Additional company criteria

Companies must answer the following questions to submit a match request to this experience:

  • Q1 - Text short
    Will you be able to make data and resources available to the students that will assist them in developing their digital marketing strategy? That data could include current marketing plans, marketing tech used, digital marketing metrics, customer feedback, etc., but wouldn't include any personal customer data.
  • Q2 - Text short
    Will you be able to provide one hour per week to answer student inquiries on the Riipen messaging forum?
  • Q3 - Text short
    Will you commit to a minimum of two online presentations /student meetings over Zoom or Teams?