Enhancing Patient Experience at Ketamine Health and Wellness
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Project scope
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Healthcare Communications EducationSkills
mental health mental health education client education patient treatment patient benefitsKetamine Health and Wellness aims to enhance the overall patient experience in their clinic by improving their written materials, videos, and educational brochures. The current materials may lack clarity, engagement, or comprehensive information, which can impact patient understanding and satisfaction. The goal of this project is to revamp these materials to ensure they are informative, engaging, and accessible to all patients. This involves analyzing existing content, identifying areas for improvement, and creating new materials that better meet patient needs. The project will focus on ensuring that the information is presented in a patient-friendly manner, using clear language and visually appealing designs. By improving these resources, the clinic hopes to enhance patient education, reduce anxiety, and improve overall satisfaction with their services.
The deliverables for this project include a set of revised written materials, an updated series of educational videos, and redesigned brochures. Each deliverable should be tailored to enhance patient understanding and engagement. The team will provide a comprehensive report detailing the changes made and the rationale behind them, ensuring that the new materials align with the clinic's objectives for improved patient experience.
Providing specialized, in-depth knowledge and general industry insights for a comprehensive understanding.
Sharing knowledge in specific technical skills, techniques, methodologies required for the project.
Direct involvement in project tasks, offering guidance, and demonstrating techniques.
Providing access to necessary tools, software, and resources required for project completion.
Scheduled check-ins to discuss progress, address challenges, and provide feedback.
Supported causes
The global challenges this project addresses, aligning with the United Nations Sustainable Development Goals (SDGs). Learn more about all 17 SDGs here.
About the company
Ketamine Health and Wellness is a leading provider of Ketamine infusion therapy for the treatment of mental health conditions, such as depression, anxiety and post-traumatic stress disorder (PTSD). At Ketamine Health and Wellness, we believe in an integrative approach to your mental health. Our team includes a board-certified anesthesiologist, psychiatrist, general practitioners, psychotherapists, nurses, coaches and intake coordinators. We offer a customized approach to ensure you get the best experience - from the moment you reach out to us, to the IV placement, to your integration therapy sessions and more. We are committed to helping each patient to integrate their ketamine experiences into meaningful benefits in their daily life."
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