AI Voice Agent Interaction Analysis

Open
Natural Experts
Pickering, Ontario, Canada
Raji Kalra
CEO
(5)
4
Project
Academic experience
60 hours of work total
Learner
Canada
Intermediate level

Project scope

Categories
Data analysis UX design Artificial intelligence
Skills
conversational ai
Details

Natural Experts is seeking to enhance the effectiveness and user experience of their AI voice agents. The project involves conducting structured conversations with these AI agents to assess their performance in various scenarios. The goal is to identify strengths and weaknesses in the AI's conversational abilities, which will inform future improvements and marketing strategies. Learners will apply their knowledge of AI, linguistics, and user experience design to evaluate the agents' responses, coherence, and adaptability. The project will focus on specific use cases relevant to Natural Experts' target market, ensuring that the feedback is actionable and aligned with the company's objectives. This project provides an opportunity for learners to engage with cutting-edge AI technology and contribute to its development in a meaningful way.

Deliverables

The deliverables for this project include a comprehensive report detailing the findings from the AI voice agent interactions. This report should include an analysis of the AI's performance, highlighting areas of strength and opportunities for improvement. Additionally, learners will provide a set of recommendations for enhancing the AI's conversational capabilities. A presentation summarizing the key findings and recommendations will also be delivered to Natural Experts.

Mentorship
Domain expertise and knowledge

Providing specialized, in-depth knowledge and general industry insights for a comprehensive understanding.

Skills, knowledge and expertise

Sharing knowledge in specific technical skills, techniques, methodologies required for the project.

Hands-on support

Direct involvement in project tasks, offering guidance, and demonstrating techniques.

Tools and/or resources

Providing access to necessary tools, software, and resources required for project completion.

Regular meetings

Scheduled check-ins to discuss progress, address challenges, and provide feedback.

About the company

Company
Pickering, Ontario, Canada
2 - 10 employees
Business services, Retail, Technology
Representation
Minority-Owned

Natural Experts is an AI voice agency specializing in creating intelligent, engaging, and personalized AI voice agents. We empower businesses to transform customer interactions, enhance experiences, and drive growth with cutting-edge conversational AI solutions.