• Managed client relationships by participating in meetings and discussions to understand their requirements, preferences and feedback, ensuring customer satisfaction.
• Executed client-suggested changes to improve service quality and provided meaningful solutions.
• Collaborated with cross-functional teams to ensure the success of project deliverables, contributing to an inclusive environment.

• Provided technical assistance for clients with an exceptional customer service experience, addressing concerns and issues promptly.
• Provided technical assistance across multiple channels, ensuring timely resolution of client issues.
• Collaborated efficiently with colleagues to ensure timelines of projects were met,
contributing to team success.

• Greeted customers with enthusiasm, establishing rapport and uncovering their needs.
• Provided hands-on demonstrations of technology products to educate users and ensure proper setup.
• Collaborated with team members to exceed sales targets while maintaining a customer-centric approach.

FindMyVibe is a project I developed using React Native and Expo to combine my love for music with my passion for coding. The app connects to the Spotify API and lets users discover playlists by simply searching for their favorite songs or artists. I focused on creating a smooth and user-friendly interface, making it easy to find and explore curated playlists. This project was an exciting opportunity for me to dive deeper into API integration and mobile app development while designing an experience that’s both functional and enjoyable for music lovers like me.